Customer Care Services Essay

Customer Care Services Essay-19
Prompt attention to emails and phone calls is critical to maintaining good relations.

Customer Care Services Essay Problem Statement In A Research Proposal

· The aims and objective of Thorpe Park are to · Make more sales than the previous year (Increase sales) · Satisfy existing customer by providing quality service · Build on customer loyalty · Increase market share by gaining more customers · Enhance the image of Thorpe park Make more sales than the previous year (Increase sales) Excellent customer service encourages repeat sales and new customers, which means more sales for the business.Courteous and empathetic interaction with a trained customer service representative can mean the difference between losing or retaining a customer.When problems arise, customers should receive timely attention to the issue.As long as the costs involved in maintaining such a high standard of service are not greater, in the long run, than the revenue from sales, then the firm should benefit from increased profits.Satisfy existing customer by providing quality service High levels of customer satisfaction will not guarantee future sales, but are more likely to result in repeat future sales than indifferent or poor customer service.Ideally, customer service should be a one-stop endeavor for the consumer.For example, if a customer calls a helpline regarding a problem with a product, the customer service representative should follow through with the customer until the issue is fully resolved.Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item.Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other means.Our leading writing service provides custom written papers in 80 disciplines.Order either short essays or extensive dissertations & our expert ENL writers will easily prepare a paper according to your requirements.


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