If you're starting a new community, conduct a true value-stream analysis on your startup process and then create a sensible, streamlined process and thoroughly implement it.
everyone [will] want."If you've been sending customers to vendors or using allowances instead of baseline specifications, now is the time to stop.
Shinn suggests taking control of the process by setting time frames, offering guidance and packing selections, thereby lessening the confusion for your customer.
"Trades and supers haven't been asked for input on what they need, nor is there a scope of work for architects." Be kind and refine. has been a consultant and industry educator since 1975.
He has a doctorate in business management and has improved the management skills of home builders to increase their profits, quality and customer satisfaction.